How do you update your Fitbit?

Update Fitbit on iOS or Android device
  1. Head to the app store where you first downloaded the app.
  2. Search for ‘Fitbit’. Once the official app is located you’ll know if an update is available if you see the option to ‘Update’.
  3. Tap, and the update will start installing for you.

Does Fitbit update automatically?

Your Fitbit scale automatically checks for updates. When an update is available, the scale downloads and installs the update. If you step on your scale and see a progress bar, the scale is currently checking for updates. Wait until it’s done to complete a weigh-in.

Why is my Fitbit not updating?

Make sure your tracker is charged and then try these steps: Turn your tracker off and on again using the instructions in How do I restart my Fitbit device? Restart your phone, and retry the update. Log in to your Fitbit account on a different device, and retry the update.

How do I update my Versa 2 Fitbit?

How do I change the time on my Fitbit device?
  1. In the Fitbit app, tap the Today tab your profile picture App Settings. Time Zone.
  2. Turn off the Set Automatically option.
  3. Tap Time Zone and select the correct time zone.
  4. Sync your Fitbit device.

How can I tell what model Fitbit I have?

If they do not have the model number go onto the Fitbit app, click on the account icon on the top right-hand corner of the app, and match your unit to the picture provided: All photos below show a picture of the Fitbit model with the model name and number next to it.

How do I restart my Fitbit device?

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

Why is Fitbit not working?

You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.

What is the difference between fitbit versa 2 and 3?

The Versa 3 is slightly larger with a 1.58-inch display and a 336 x 336 resolution. The Versa 2 features a smaller 1.39-inch display with a 300 x 300 resolution screen. In terms of dimensions, the Versa 3 measures in at in at 40.48mm x 40.48mm x 12.35mm compared to Versa 2’s dimensions of 39.95mm x 39.84mm x 12.15mm.

How do I update my Fitbit app on my Iphone 11?

To update the Fitbit app to a newer version, you just need to do the following:
  1. Tap the App Store app.
  2. Tap the Updates tab. If the Fitbit app has an update, you’ll see it in the Available Updates list.
  3. Tap Update.

How many years does a Fitbit last?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence.

Why has my Fitbit versa stopped working?

It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. The good news is that most of the time you can fix the problem yourself. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support.

When should I replace my Fitbit?

The average life of a Fitbit watch is around 1-2 years.

Though the battery life on any device will vary, you’ll want to replace it sooner than later if your watch starts experiencing problems like not syncing or taking too long for its screen to turn on.

Why is my Fitbit running out of battery so fast?

Turning on the “always-on” feature and GPS through the Fitbit mobile app is the reason your battery life is draining faster. This is allowing your watch to constantly display your screen and track your location even when you are not using it at the moment.

Can Fitbits be repaired?

Once again, in English, please? Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. This means that physical damage that happens because of you — like accidentally running over your Fitbit with a snowblower — won’t be covered.

How do I get my Fitbit fixed?

Please contact Fitbit at (877) 623-4997 or visit for troubleshooting assistance. You can refer to the Fitbit Returns & Warranty Policy for more information at

How long should a fitness tracker last?

How long do fitness trackers last? Fitness trackers can last up to five years. Problems with the battery charging and broken parts like the strap and the screen ultimately lead to their demise.

Do Fitbits have a lifetime warranty?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

How do I change my Fitbit battery?

Can Best Buy fix my Fitbit?

yes there is a 1 year manufacturer warranty. Just call customer service and let them know when you bought it and they will either just replace it or ask you to send it to be fixed. They have always just sent me a replacement and I send my broken one back to them. Hope this helps.

Is there a recall on Fitbit?

Fitbit is recalling about 1.7 million Ionic smartwatches worldwide because the lithium-ion battery in the device can overheat, posing a burn hazard to consumers. The Consumer Product Safety Commission reports that 115 devices have malfunctioned in the U.S. with 59 more failures internationally.