What are your goals as a customer service representative?

A customer service goal should be to address and solve problems in a way that is a win-win situation for the customer and the company. This means listening to the customer, taking the information provided about the problem and finding a solution to replace the product or improve service.

What are the 8 personal goals?

There are 8 IPC Personal Goals:

Resilient = I can try again / I never give up. Collaborator = I can work together / I can take turns / I can share / I help. Communicator =I can listen / I can say/show. Respectful = I am caring / I can agree and disagree / I can look after my things / I can tidy up.

How do you write a performance goal?

You can use the SMART method of setting goals to ensure that employee performance goals are specific, measurable, achievable, relevant and time-bound. Each goal should clearly tell the employees what they are expected to achieve and within what time frame.

What are the 8 personal goals?

There are 8 IPC Personal Goals:

Resilient = I can try again / I never give up. Collaborator = I can work together / I can take turns / I can share / I help. Communicator =I can listen / I can say/show. Respectful = I am caring / I can agree and disagree / I can look after my things / I can tidy up.

What are 10 short term goals?

Short Term Personal Goals
  • Build a Morning Routine. …
  • Keep a Daily Journal. …
  • Double your productivity level. …
  • Practice Daily Family Ritual. …
  • Explore Something New Every Day. …
  • Develop One Good Habit Every Month. …
  • Attend a Personality Development Seminar. …
  • Leave One Bad Habit each Month.

What are the 3 types of goals?

There are three types of goals- process, performance, and outcome goals.
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Goal-Setting
  • Process goals are specific actions or ‘processes’ of performing. …
  • Performance goals are based on personal standard. …
  • Outcome goals are based on winning.

What are some good weekly goals?

30 Weekly Goals Examples
  • Learn the Pomodoro method of time management.
  • Attend a networking event to build new connections.
  • Declutter your work inbox.
  • Join a training course to upskill yourself.
  • Meet your deadlines on time.

What is your long term goal best answer?

How to answer the question, “What are your long-term goals?” Your answer needs to describe your long-term goals, the steps you already took to achieve them and the steps you are planning on taking. You will also have to describe how the role you’re interviewing for can help you achieve those goals.

What are 3 of your short-term goals?

Some examples of short-term goals: reading two books every month, quitting smoking, exercising two times a week, developing a morning routine, etc.