Why can’t I cancel my IPSY subscription?

Some users report having problems with canceling Ipsy due to the company’s billing period. The customers state that the website wouldn’t let them cancel. The only way to contact the company directly is through Twitter direct messaging. The other option of customer support is a help center with no direct communication.

Can I delete IPSY account?

You can cancel your membership on IPSY.com. If you’d like to delete your IPSY.com profile and all personal info related to your account, please contact IPSY Care.

How do I remove my credit card from IPSY?

You can update your billing information by logging into IPSY.com and clicking on “Account”. From there, you can go to “Edit account settings” and update your information under “Billing”.

Is IPSY easy to cancel?

Your IPSY membership will automatically renew, but you can cancel any time with no hidden fees.

Can I get my money back from IPSY?

We do not offer refunds or exchanges for IPSY beauty memberships, but we’re always happy to replace anything missing or damaged. Please note that our replacement policy is good for up to 45 days after the shipment date. If something needs to be replaced, please contact us as soon as possible and we’ll be happy to help!

How do I contact IPSY customer service?

Please contact our customer support team by sending us an email at https://help.ipsy.com.

Does IPSY have a phone number?

Please see Information We Collect or Receive From You. You may also make those requests by calling, toll free: 1-855-661-0018.

Can you cancel IPSY orders?

We don’t have a way for you to cancel your order after it’s been submitted. For help canceling, please contact IPSY Care ASAP. If your order hasn’t already been processed for shipment, we’ll do our best to cancel it. If it’s too late to cancel, you’ll still have the option of returning your order for a refund.

Why is IPSY still charging me after I Cancelled?

Why did I get charged again this month? It’s possible your cancellation wasn’t finalized. After you clicked to cancel your membership, you should have received an email from us with a link to finalize your cancellation. Please make sure you’re signed in, and click the link in the email you received.