What will Verizon do if you lose your phone?

Subscribing to Total Mobile Protection means no worries—you’re protected if your device is lost, stolen, damaged (even from water) or has a mechanical or electrical defect after the manufacturer’s warranty expires. It offers a replacement device as soon as the next day.

Will Verizon return a lost phone?

“If you find a Verizon phone, it can be brought into a nearby store where they will try to reunite it with its owner.” AT&T and other carriers have similar policies. Look at the corner of the phone’s screen to see what carrier it’s on.

How long does it take for Verizon to replace a phone?

If you place your order before 8 PM Monday – Friday or before 2 PM Saturday, it will be delivered in 2 days. After 2 PM on Saturday, and before 8 PM on Monday, your orders will be delivered on Wednesday.

Will my phone insurance cover a lost phone?

Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that’s where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.

What to do when you find a lost phone?

Remotely find, lock, or erase
  1. Go to android.com/find and sign in to your Google Account. If you have more than one phone, click the lost phone at the top of the screen. …
  2. The lost phone gets a notification.
  3. On the map, you’ll get info about where the phone is. …
  4. Pick what you want to do.

Does Verizon send refurbished or new?

Send your device to us within 5 days of receiving your Certified Like-New Replacement, or you’ll be charged up to the retail price of the replacement device.

Can you upgrade a broken phone Verizon?

From there, users can get an additional $700 in monthly credits or $800 for qualified Android phones. If current Verizon customers simply want to stick with their plan and upgrade their devices, the carrier says they can trade-in a broken handset for up to $440 in savings.

What if I found my lost phone after insurance claim?

KEY TAKEAWAYS: Most cell phone insurance plans allow for canceling claims, but only within certain timeframes. Reach out to your provider as soon as possible after finding your phone. Make sure you understand your insurance policy before contacting the provider.

Does asurion send new phones Verizon?

You will not receive a brand new device. Here is what can happen. You can get the screen replaced on your own and if you ever plan to Edge Up before you are finished paying it off and Verizon sees that the screen was replaced by a 3rd party they will consider your warranty void and charge a non-refundable $299 fee.

Does asurion send new phones?

The agreement with Asurion is a certified refurbished phone, never a new phone.

What happens if you don’t send your phone back to Asurion?

Non-Return Fee

If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.

What happens if I find my lost phone Asurion?

For tier 2 and tier 3 phones (high-end Android phones and all iPhones), if you have the device or if the device is found, you are required to return the device to Asurion or you will be charged the retail value of the non-returned device.

How do I know if my Verizon phone is refurbished?

How to Check if Your Android Phone is Refurbished or Factory-New
  1. Tap your Phone app and open up the dialer.
  2. Using the touchscreen keypad, dial ##786# (aka ##RTN#). No need to press dial; the phone should automatically open up to the RTN screen. …
  3. Scroll down the RTN screen to Reconditioned status.

How long do I have to return my broken phone to Asurion?

Track your device claim

First, with very few exceptions, claims must be reported within 60 days of the date of loss. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.

How long does it take Asurion to send a replacement phone?

How long will it take for me to receive my phone? Submit your claim, and check its status online. In the meantime, our experts will get to work. If it turns out you’ll need a replacement phone, you won’t have to wait long; we ship 96% of replacement devices the very next day.

Why does Asurion deny claims?

Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.

How do I get a free replacement phone from Asurion?

To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.

Does Amazon own Asurion?

The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.

What does Asurion do with returned phones?

They do what amounts to a major factory reset clean it up and then send it out as a replacement.

How much is Asurion monthly?

For just $24.99 per month, you’re protected when your favorite smart devices stop being, well, smart. Need to start a claim? Click here. Asurion is trusted by 300 million worldwide.