How do I transfer my duos to my new phone?

Select the new phone’s operating system. Install Duo Mobile on the new phone and scan the barcode to activate. The new phone is added and listed with your other enrolled devices. You can click Add another device to start the enrollment process again and add another authenticator.

How do I get a barcode for Duo Mobile?

Open Duo Mobile and tap Add in the upper right of your accounts list to go to the account type selector. If the new account you want to add shows you a QR code to scan with an authenticator app, tap Use QR code from Duo Mobile’s Add account list.

Can I have Duo Mobile on two devices?

Duo lets you link multiple devices to your account, so you can use your mobile phone and a landline, a landline and a hardware token, two different mobile devices, etc.

How do I reconnect my device to Duo?

Open the Duo Mobile app on your new device. If you previously created a third-party account backup, Duo Mobile notifies you that it found accounts to recover. Tap Automatically reconnect to begin the recovery process. Enter your recovery password and then tap Reconnect.

What happens if I uninstall Duo Mobile?

If you delete your account, you permanently lose your history. If you uninstall the app then reinstall it and sign in, your history remains.