Can I cancel a Romwe order?

Yes, but orders can only be canceled before shipment. Once you received the shipping notification mail, the order CANNOT be canceled.

How do I cancel an online order after payment?

When you speak to customer service, provide them with your order number and tell them you want to cancel it. They may be able to cancel immediately. The customer service number is usually found under “contact” information toward the bottom of the website.

How do I get a refund from Romwe?

Steps are easy to follow:
  1. Start your return by submitting a support ticket with your return reason and SKU number. …
  2. Securely pack the item(s) in a box or envelope of your choice.
  3. Mail your return package using a traceable carrier.
  4. Send your return tracking number or a picture of return receipt to our team.

Why does my Romwe order say paid?

If your item marked as “Paid”, it means it needs time for preparation; if your item marked as “Processing”, it means it’s waiting for being packed. You can check your order status in “My Orders” by logging with your Romwe account.

Can I cancel an order before delivery?

Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you’ll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.

Can I cancel a pending transaction?

You may be able to cancel a pending credit or debit card transaction by contacting the merchant and asking them to cancel the sale. But the timing is important. Reaching the seller in the day or two before a pending charge posts to your account balance or before the item ships can help smooth the path.

How long will my Romwe order take?

Processing usually takes 3-7 business days for your order. We will send you an email if the processing of your order takes longer than expected. Shipping time will depend on which country you reside in. Please refer to our shipping section for more details on how long it will take to get your package.

Why do Romwe orders take so long?

The website takes 3-7 days to prepare your order and local shipping in China. In fact, because these are all different suppliers, local delivery can take a lot more. Some items are already in Romwe’s warehouse and therefore ship faster.

How do I change my Romwe order?

Once your package shipped, we will not be able to change anything.

Does Romwe ship faster than Shein?

Romwe carries almost identical merchandise to Shein. (They are owned by the same company.) The quality and prices are very similar to Shein (and some of the merchandise is honestly the same). Shipping takes, on average two weeks to reach the US too.

Does Romwe give tracking numbers?

Log in your ROMWE account and click “My Orders” in “MY ACCOUNT”. In My Orders, you may get an overview of your order history and order status. Click “View Details” for more. Click “Track” to get the logistic information of the order shipped out.

Why hasnt my Romwe order arrived?

Please contact your local post office or the shipping courier directly asap with your tracking number. If you still cannot find your package, please do not hesitate to contact Romwe Customer Service.

Who owns Romwe?

Romwe has warehouses in multiple locations throughout the world. It is owned by Globalegrow E-Commerce, which also is the parent company of Shein and a number of other scam websites. Romwe also has a storefront on Amazon.

Where does Romwe ship from?

Romwe has multiple warehouses all over the world. We have warehouses in Belgium, California, New Jersey, China, Dubai and India. Normally, orders from United Kingdom will be shipped from China or Belgium warehouse according to the stocks the item you ordered.

Is Zaful like Shein?

All websites offer similar categories of products, but they are not the same. Shein looks like offering a wider range of fashionable clothing for going out and accessories, Zaful has a great selection of casual and home clothing, while Romwe will help you create informal and even provocative looks.

Is Romwe toxic?

Unethically produced, their clothing is of poor quality — sold at a low price. Most consumers do not mind the lack of quality since they can easily buy new products in replacement. They are, however, often oblivious to the environmental toxicity.

Is Romwe trustworthy 2021?

Yes, Romwe is a legitimate website and clothing store. They are a web-based, fast-fashion retailer that delivers around the world.

Does Romwe steal credit card info?

Was my credit card information stolen? No. If you stored credit card information in your ROMWE account, it remained secure because ROMWE did not and does not keep customers’ full payment card information.

Is Shein use child labor?

Does SHEIN use child labour? As mentioned, SHEIN has faced rumours that they use child labour to produce their garments. SHEIN deny this, writing that it ‘never, ever’ engages in child labor on its Social Responsibility page.

Does Shein do child labor?

Despite users flooding the comment sections of videos of Shein hauls about these rumors, the company claims it “never engages in child or forced labor.” In addition, its website states: “We regularly evaluate and address human trafficking and slavery risks in product supply chains through in-house inspectors who are …

Why is Romwe unethical?

In addition to promoting overconsumption, Romwe has been criticised by shoppers and organisations for selling real fur as faux fur in the UK, producing poorly made garments, using deceptive advertising, taking weeks to ship clothes, manipulating reviews and even shipping clothes with fleas!

How do you spell Shein?

Thanks to TikToker @caramalizedhijabi, we now know that the official Shein Twitter account confirmed how the brand’s name should be pronounced – and we’re in shock. In response to a tweet, the Twitter account said: “It’s pronounced SHE-in“. But many of us had no idea this was the correct way to say it.