How do I message a seller on Vestiaire Collective?

Our Buyer Seller Chat feature allows you to quickly and easily ask sellers any questions you may have about their listed items! On the App, simply click on the speech bubble button on an eligible item to open a chat with a seller.

Can you message people on Vestiaire Collective?

With Buyer-Seller Chat, you can now start a chat with anyone who liked or made an offer on your listings. Discuss items directly with your buyers to sell better – and faster!

How do I contact the buyer on Vestiaire?

In the app, simply click on the speech bubble button on an eligible item to get chatty with a seller. Buyer-Seller Chat allows buyers and sellers to have more direct contact on Vestiaire Collective.

Is Vestiaire Collective sell fake?

Vestiaire Collective is a signatory of the Charter for fighting counterfeiting on the Internet and is committed to following the anti-counterfeit procedures outlined within it, so as to protect both consumers and brands.

How do you sell fast on Vestiaire?

5 simple steps to start selling items:
  1. Snap item pictures.
  2. Fill in the deposit form.
  3. Your item is validated and uploaded by the style team.
  4. Once your item sells, send it to Vestiaire Collective (free of charge).
  5. Get paid!

How long does Vestiaire Collective shipping take?

We receive the item within 2 – 7 days of the seller shipping it via courier. Our Quality Control team then checks your item and ships it within 2 -4 days of receiving it.

Can you block someone on Vestiaire?

As a user, you have the option to 🔍 Block or Report any behaviour which contravenes the rules above or upsets you in any way. Please help us to keep Vestiaire Collective free of harmful content by reporting any issues you experience – we will act swiftly and decisively to make it right.

Where is Vestiaire Collective based?

Vestiaire Collective is headquartered in Paris-15E-Arrondissement, France and has 4 office locations across 4 countries.

Where is Vestiaire Collective located?

PARIS
Company Description: VESTIAIRE COLLECTIVE is located in PARIS, ILE DE FRANCE, France and is part of the Electronic Shopping and Mail-Order Houses Industry.

What percentage does Vestiaire Collective take?

Under the current commission model, Vestiaire Collectivetakes 25% of the sale price for anything between $170 and $2,300, with the percentage decreasing with pricier items, and a flat 17% for anything below $170.

How do you get followers on Vestiaire Collective?

Share your username on social media!

Whether in your bio, or to show new items and price drops, the more you share, the more followers you’ll gain. Stay active with new items, price drops, by following other users, using likes, wishlists and comments!

What is an expert seller on Vestiaire?

The Expert Seller badge is the assurance for you that in the last six months: The seller has had at least 5 successful sales. At least 90% of their items matched their descriptions. 100% of their items were genuine. They sent at least 90% of their items within 5 days.

Who is the CEO of Vestiaire Collective?

How does Vestiaire Collective work?

Once your item is sold, you ship it to Vestiaire Collective for free and their quality control team and authentication experts will verify for authenticity before sending it to your buyer. Payment is secured once the item ships out and et voilĂ ! You’ll earn up to 80% back of the purchase price.

Does Vestiaire Collective charge tax?

Sales tax is charged by most states on items shipped into the state. In states where Vestiaire Collective has an obligation to collect sales tax, you’ll see sales tax applied to your order, based on the shipping address that you’ve selected.

Does Vestiaire return?

If you ordered an item from a professional seller and you’ve changed your mind, you can: Relist the item free of charge for up to 72 hours after receiving it, and receive 100% of your earnings from the sale. Return it within 14 days for a full refund.

What is direct shipping Vestiaire Collective?

Direct Shipping means that buyers can opt-out of our authentication services enabling sellers to send their items straight to the buyer. This means cheaper purchases and faster sales, as well as lowering your delivery time and shipping-related carbon emissions.

Do you pay customs on second hand items?

If your goods have an intrinsic value (the value of the goods alone excluding transport, insurance and handling charges) of more than €150 you will have to pay Customs Duty. These monetary limits apply to the whole consignment, not just one item.

Does Vestiaire Collective ship to USA?

2. Vestiaire Collective Shipping Time – How Long Until I Get My Product? After your Vestiaire Collective order arrives at MyUS, they’ll spend 1-2 days (excluding weekends and holidays) processing your order. After they ship it to you, you’ll get your item within 1-12 days depending on the shipping method you selected.

Do I pay VAT on imports from Switzerland?

Goods of Swiss origin are processed duty-free, provided that the VAT value is not greater than CHF 1,250.00. Goods imported for repair originating abroad are cleared for customs as normal.