Can you message someone on Mercari?

Direct Messaging for Sellers and Buyers

With Mercari, it is possible for buyers and sellers to communicate directly. If you are interested in a seller’s products, you can communicate with them without the interference of third parties.

How do I actually contact Mercari?

If you suspect that you may be a victim of fraud or other criminal activity, please call us at (888)325-2168 or report your suspicions to law enforcement.

How do I message a seller on Mercari Japan?

You can’t message mercari sellers unless you’ve bought something from them with a direct mercari account. All you can do is comment on other listings they have and hope they respond. But you will need a japanese mercari account.

What happens if the seller doesn’t ship in 3 days on Mercari?

We’ll remind the buyer to rate you. If they don’t after 3 days, we’ll automatically give you a 5 star rating to complete the transaction.

What happens if seller doesn’t ship Mercari?

It’s up to the seller to agree or deny the cancellation request. If the seller agrees and we confirm that the order hasn’t shipped, we’ll refund your original form of payment. If the seller denies the request, they can ship and complete the transaction as originally planned.

How do I get a refund from Mercari?

The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns.

Where is Mercari located?

Palo Alto
Doing Business As: Mercari, Inc. Company Description: Mercari, Inc. is located in Palo Alto, CA, United States and is part of the Computer Systems Design and Related Services Industry.

How do you send a picture message on Mercari?

In the interest of customer safety, Mercari doesn’t offer photo sharing in our messaging feature. If a potential buyer requests additional photos and you’ve reached the photo maximum in your listing, try swapping in some new ones.

Will Mercari refund me if I get scammed?

If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. To keep you safe, we ask that all transactions take place in the app.

Can I get scammed on Mercari?

Mercari itself is a completely legitimate and reliable e-commerce marketplace. Both sellers and buyers are real people, and they aren’t retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. So you need to be assured about the seller as well as a buyer when dealing.

How trustworthy is Mercari?

To recap, Mercari itself is totally legitimate, but it can’t guarantee the safety of the transactions that go on there. You will have to use common sense. If you find a listing for the latest iPhone, and it’s selling for only $50, then you should be skeptical.

What happens if buyer doesnt charge Mercari?

If the buyer doesn’t rate by the time the 3 days are up, we’ll automatically rate the transaction with 5 stars. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we’ve resolved it.

What happens if USPS loses my package Mercari?

Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you’re covered at up to $200 of your earnings (the item’s price minus selling and processing fees).

How do I avoid getting scammed on Mercari?

Take pictures of things that are wrong with your item, things that aren’t wrong with your item, and everything else. Avoiding it as a buyer: As a buyer, the best way to avoid a scammy seller is to exercise caution and, when in doubt, don’t buy. If a deal seems too good to be true, pass.

Is Mercari as good as eBay?

Is Mercari Or eBay Better? Mercari is more beginner-friendly than eBay, and it’s the perfect platform to list a few items for sale and to turn a quick profit without paying too many fees. If you want to keep things simple in terms of shipping and seller rules, Mercari is also better than eBay.

Did Mercari get hacked?

It has been confirmed that the Mercari Marketplace was hacked and compromised at the beginning of 2021. At the end of May 2021, Mercari quietly released to the public, that it’s marketplace had been compromised with thousands of confidential, financial, and personal information being exposed.

What happens if you sell something fake on Mercari?

Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform.

Why are Mercari fees so high?

Mercari incurs fees related to payment processing and balance withdraws out of our system by our financial services partners. Some of these service fees are charged to our users. Payment Processing: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer.

Who owns Mercari?

Shintaro Yamada
Shintaro Yamada founded the online used-goods marketplace, Mercari, in 2013 and is the company’s CEO. Yamada launched the online marketplace focusing on smartphone users. It had achieved unicorn status by 2016.

Which app is better Poshmark or Mercari?

Both listing processes are very user-friendly and easy to understand. As mentioned, Mercari listings require slightly more information than on Poshmark. Other than the added shipping field listing on each is nearly the same. Poshmark only allows users to submit 8 photos per listing, which are in a square format.

Does Mercari report to IRS?

Does Mercari report your sales to the IRS? If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information.

Which is better Mercari or Depop?

While both Depop and Mercari are great platforms for buying and selling secondhand items, Depop is more about fashion which lists designer to vintage clothes and accessories, whereas Mercari has a much diverse portfolio of unique stuffs, that include everything from clothes to households, electronics to home décor, …