How do I factory reset my Tile?

Unfortunately, there is no way to reset your Tile Mate to the factory settings. When a Tile Mate is first activated, it pairs with the Tile app account on your smartphone and there is no way to deactivate it.

How do I reactivate my Tile?

If the Tile won’t activate, do the following steps:
  1. Check if your mobile device is compatible with the latest version of the Tile app.
  2. Force close all apps from your recent apps page.
  3. Restart your mobile device.
  4. Relaunch the Tile app.
  5. Attempt to activate the Tile again.

How do I reset my Tile to a new phone?

As long as you are logged in to your Tile account, you’ll be able to use your Tiles from your new smartphone or tablet.

Remove your old device from your Tile app
  1. In the Tile app, select your old device.
  2. Scroll down to and select More Options.
  3. At the bottom, tap Remove Phone.

Can I use a Tile I found?

New Tile trackers, like the 2022 Tile Pro, Tile Mate, and Tile Slim now feature QR codes printed right on the back. Anyone who finds a lost Tile tracker can then simply scan the QR code using their smartphone and get the provided contact details of the owner so they can safely return the item.

Why is my Tile not working?

Do tiles expire?

Tile says the short shelf life is a necessary trade-off to convenience. It can guarantee a working device for 12 months, and customers don’t need to fuss with changing a tiny battery.

Can I use Tile to track my husband?

You cannot use a Tile Mate to track a person. The Tile Mate has a short range in comparison to how far a person could travel even if it is by foot. By the time a person reached 200 to 400 feet of distance, you would not be able to locate them as they’d be out of Tile’s bluetooth range.

What happens when you mark a Tile as lost?

The Mark as Lost feature allows you to mark your Tile as lost in the app. Once your Tile has been found by either you or a Tile community member, you will receive a push notification and email notifying you of the item’s location.

How often does Tile update location?

Whenever a person running the Tile app passes within Bluetooth range of your Tile, their device will automatically and anonymously update your app with your Tile’s most recent location. You’ll then receive a notification of your Tile’s last known location so you can go back there to find it.

Can you use Tile to track your kid?

Tile can keep track of moving objects, but your family members’ safety is top of mind. For this reason, Tile is not recommended for keeping track of children or people, but is best utilized to locate objects such as a child’s jacket.

Can a Tile track a car?

Tile makes car tracking affordable and easy. All you have to do is pick any Tile tracker (we recommend the Tile Pro for maximum power) and pop it in your glove box or under a car seat. Then, simply download the Tile app, which is available for both iOS and Android.

Can Tile be tracked by multiple phones?

Yes, just make sure both devices have the most up-to-date Tile app version. Both devices can ring the shared Tile as long as the device is within Bluetooth range of the Tile. You can ring a shared Tile one user at a time.

Can I attach a Tile to my dog?

Attach the Tile pet tracker to your dog or cat’s collar, or even stick it on your turtle’s shell! It’s easy to keep track of your pet at home or on-the-go with Tile. When you can’t locate your pet or they aren’t responding to your calls, simply click “Find” in the Tile app on your mobile device to make the Tile ring.

Why is Tile saying not in range?

Can you share tiles?

In the Tile app, select the Tile you want to share. Scroll down to and select Unlimited Sharing. Next to the envelope icon, type the email address of the person with whom you would like to share your Tile, then tap Done.

Is Tile good for tracking pets?

No More Lost Dogs!

Tile Tag is actually built for keeping track of your essential items like your keys, wallet, bag, laptop, and etc. However, these Tile tags can also be used as a GPS tracker for your beloved pooch! Usually, the Tile Combo Pack consists of two Tile Slim and two Tile Mate Bluetooth Trackers.

How accurate is the Tile location?

Bluetooth tracking is used by services like Tile to help you track down lost gadgets, measuring the strength of the signal emitted by the tracker. The system works, but is only accurate to between one and 10 meters (3.2 and 32 feet) due to how Bluetooth Low Energy (BLE) currently works.

Can I use AirTags on my dog?

Although AirTags are not originally meant to keep track of your pets, you can definitely use them for that purpose, and it’s very easy to set them up. Simply connect the AirTag to your device, add it to your pet’s collar, and you are all set.

Can you use Tile mate for pets?

To use the pet tracker, all you need to do is slip one of our smaller products, like the Tile Mate or Sticker, on your pet’s collar. The Bluetooth-enabled device can then be paired directly with your Tile app. When you want to find your pet, simply press the “Find” button.

Can you put a Tile on a cat?

Tile’s Bluetooth cat tracker is the solution to your problems. With a Tile Mate, Tile Sticker, or Tile Pro, finding your cat will be a breeze. You can loop or stick the lightweight, water-resistant tracker onto any cat collar.

Are tiles waterproof?


Every Tile in the new lineup is water-resistant and can withstand splashes and even a 3ft/1m plunge into the water for up to 30 minutes.

What is the difference between Tile and Tile premium?

The standard Tile package only allows you to share the app with one of your friends. Tile Premium will enable you to choose as many friends or family members as you want to use the app. Tile Premium extends the usual 1-year warranty to a 3-year warranty.