How do I cancel my Xbox Live account?

To cancel and refund your subscription on your Xbox console:
  1. Press the Xbox button  on your controller.
  2. Navigate to Profile & system > Settings > Account > Subscriptions.
  3. Choose your subscription and follow the steps to cancel.

How do I cancel Xbox Live from my phone?

If you want to cancel your subscription immediately, you need to contact Xbox Live customer service. Dial (800) 469-9269 to cancel your membership.

How do I stop Microsoft from charging my card?

On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.

How do I cancel Xbox Live auto renewal?

Here’s how to turn off Xbox Series X or S auto-renewal on your computer:
  1. Navigate to account.microsoft.com/services.
  2. If prompted, sign in using the same account you use for the Xbox network.
  3. Locate your subscription, and click Manage.
  4. Click Change > Turn off recurring billing.
  5. Click Turn off recurring billing.

How can I contact Xbox?

Call Xbox Support at 1-800-469-9269.

The Xbox contact center is open between Monday and Friday from 9 a.m. to 5 p.m. EST.

How do I delete a Microsoft account?

Select the Start button, and then select Settings > Accounts > Email & accounts . Under Accounts used by email, calendar, and contacts, select the account you want to remove, and then select Manage. Select Delete account from this device. Select Delete to confirm.

Does Xbox Live cancel itself?

Xbox One subscription services like Xbox Live Gold and Game Pass can remain in place for months, or even years, if you don’t turn off auto-renewal. That’s fine if you’re actively using these services, but it’s very easy to stop playing and just forget that your subscription is set to renew automatically.

Can you cancel a past due Xbox Live subscription?

Can I cancel a subscription with a past-due balance? Yes. Just sign in to the Microsoft account that contains your subscription and follow the on-screen instructions. You can also cancel your subscription from your console.

How do I cancel my game pass renewal?

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  1. Navigate to account.microsoft.com/services.
  2. Sign into your Microsoft account.
  3. Navigate to the Xbox Game Pass subsection of the page. Source: Windows Central.
  4. Click Manage.
  5. Choose Cancel subscription. Source: Windows Central.
  6. Choose Turn off recurring billing.
  7. Select Confirm cancellation.

How do I get a refund from Xbox Live?

Sign in to Order history, and then select Request a return. If you don’t see Request a return, your item may not be eligible for a return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.

Is Xbox Live Gold 12 month still available?

If you are an Xbox Live Gold member already, you stay at your current price for renewal. New and existing members can continue to enjoy Xbox Live Gold for the same prices they pay today. In the US, $9.99 for 1-month, $24.99 for 3-months, $39.99 for 6-months and $59.99 for retail 12-months. Thank you.

How do I check my Xbox Live subscription?

To see your subscriptions and find the latest offers:
  1. Press the Xbox button  on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions.
  2. Select the subscription you want to manage.

How long do you have to refund Xbox Live?

The terms of refund eligibility clearly state: “Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time.”

What happens if you cancel your Xbox Live?

When you cancel your subscription, you lose access to Games With Gold. You regain access to these games if you subscribe again in the future, but they are unavailable as long as your Xbox Live Gold account remains canceled.

How long does it take to get a refund from Xbox Live?

After you submit your refund request

You’ll receive a confirmation email and should get a response from the Support team within 72 hours. If you don’t hear back from the Support team within 72 hours, check our homepage for notifications regarding delays in refund processing.

How do I cancel a game purchase on Xbox?

If you change your mind and want to cancel your pre-order, you can do this up to 10 days before the game launches by signing in to your Microsoft account and going to your order history page. After this time you may be billed, and to cancel you’ll need to request a refund.

How many refunds does Xbox allow per year?

But if you do qualify for a refund from Microsoft on a digital item, you can expect to get refunded within 72 hours. Refunds are not always guaranteed but there is no limit to the number of refunds you can get.

Does Microsoft have a refund department?

Call from Microsoft Refund Center (1-844-386-8965.

How do I return a digital Xbox one game?

What is Microsoft charging me for?

From what I have understood through Microsoft and my bank is that a pre-auth charge is what Microsoft does to ensure that you have the funds in your bank account before the purchase goes through. Once the purchase itself has cleared your bank account the pre-auth charge should return.