Can the Ember Mug be washed?

Hand wash your mug with warm, soapy water and a soft sponge. After washing, dry your mug off completely before placing on the charger. *Hand wash only.

How do you clean the inside of an Ember Mug?

Can you dish wash Ember Mug?

No. You should not clean your Ember Mug or Ember Mug² in the dishwasher. Using a soft sponge or bottle brush after every use is the best tool for keeping your Ember clean.

Does the Ember Mug stain?

Like all ceramic mugs YES the Ember mug does stain over time especially if you leave coffee or tea in there for long periods of time without cleaning. The white Ember Mug shows stains a lot more than the black one. Just because the cup costs around $100 that doesn’t mean it is immune from stains.

Can you pour boiling water in Ember Mug?

Unfortunately you can NOT boil water with the Ember Mug. It’s max heating temperature is 145ºF (63ºC) and it doesn’t go any higher than that. It’s also only really designed to keep drinks hot, not to heat them up to boiling temperature.

How do you get stains out of a white Ember Mug?

Make sure you dry your mug—white or black— well. & cleaning with a bit of baking soda, dishwashing soap & white vinegar will take care of any stains & smells.

What is the difference between Ember Mug and Ember mug 2?

The new Ember Mug 2 has an improved battery life by up to 50%. Instead of just 1 hour of battery life you get 1.5 hours (or 80 minutes on the 40 oz size). It’s not a gigantic change but it gives you an extra half an hour to drink your coffee while in a meeting or while on the go and often that’s all you really need.

How long does an Ember Mug stay charged?

When using your Ember Mug² without the charging coaster, you can expect a battery life of about 1.5 hours with the Ember Mug, 10 oz or 80 minutes with the Ember Mug, 14 oz, at a target temperature of about 135°F (57°C).

How do I use my Ember Mug?

Can you microwave Ember Mug?

From Ember Support site: No! As with all electronics and metals, it may result in a fire when heated up in the microwave. Doing so will result in permanent damage to your Ember Mug or Ember Mug².

What do the colors on the Ember Mug mean?

SOLID RED – Ember has low battery and will be unable to maintain the set temperature. PULSING WHITE – Once hot liquids are poured in the Ember, the Ember will pulse white as it works to reach your set temperature. SOLID WHITE – Target temperature has been reached and the beverage is ready to be enjoyed!

How much is Ember Mug at Starbucks?

New Ember travel mug

White Travel Mug ($149.95) from Ember. Perfect from the first sip to the last drop, Ember allows users to customize their beverage for total control over their delicious cup – all through the touch of the Ember app.

How does Ember Mug know its empty?

Why Does Your Ember Mug Say Empty? EMPTY: Displayed when the thermal sensors are not recognizing a change in temperature present in the inner vessel. This notification may also show if liquid is not present or the temperature rapidly decreases (caused by adding cold creamer).

Should I turn off Ember Mug?

The Ember Mug is pretty smart and generally speaking you don’t actually NEED to turn it off. When it doesn’t have any liquid in it and you’re not using it then it’ll go into a sleep mode where hardly any power is used. When you pick up your cup it’ll detect the motion and turn itself back on.

Is Ember Mug toxic?

Is it dangerous to drink out of an Ember Mug when the ceramic has started chipping off? Yes, it’s safe to drink out of a chipped Ember Mug. The stainless steel underneath is kitchen grade and safe to drink from and worse case if ceramic chips end up in your drink they should be small enough to pass through your system.

Why is Ember heater off?

The Ember Mug has motion sensors in it and it’s designed to turn itself off when on for too long. This is set to 2 hours when on a charger. So if you haven’t pick up your coffee in the last 2 hours then the Ember will switch off to save power and also to stop overheating.

Why does my Ember Mug say heater off?

The Ember can read as empty or stop heating for a few reasons: To prevent false empty detection, we always recommend pouring in liquids that are hotter than your set temperature.

Does the Ember Mug turn off when empty?

Sleep Mode – Once you turn ON the Ember, you do not need power it on again. The Ember will go to sleep when it’s empty, and will wake up as soon as you pick it up.

Why is my Ember Mug flashing red?

Pulsing Red

You Ember Mug will pulse red when it’s plugged into it’s charging coaster and is charging. This means you mug isn’t fully charged but it’s on it’s way there and soon enough you’ll see a solid green light indicating your Ember Mug is fully charged.

Why is my Ember Mug not working?

If you are experiencing difficulties with your Ember, a reset can bring the Ember back to its factory settings. Typically, this will recalibrate any data that may be causing the issue. To reset the Ember, press and hold the power button on the bottom of the mug for about 15 seconds.

Can an Ember Mug battery be replaced?

No, Ember does NOT offer replacement batteries for sale for their mugs. You cannot buy replacement batteries for the Ember Mug and you can’t replace the battery yourself without breaking the mug.

Does Ember Mug heat while charging?

If you are keeping your beverage hot while using the coaster, it can maintain your perfect temperature all day!* When Ember is on the charging coaster the battery will stay at a constant level and will not charge any higher until your Ember is empty or is powered off.