How do I cancel my FYE subscription?

Customer must call to cancel 1-877-351-2131 and can cancel at any time.

Can you cancel FYE membership online?

Log in to fyevip.com, go to My Account and click on the end membership link.

Why is Fye charging me?

As soon as your free trial is over, you will be charged for your membership. To help you avoid undesired expenses, we can set you up with a virtual credit card. Use it to sign up for any free trial, and you will never be charged after a free trial again.

How do I get my money back from fye Backstage Pass?

If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, but you will only receive a full refund if cancellation is requested within the same day of the purchase date. A receipt is required.

Where is my membership number Fye?

You can find your membership number and your account information by clicking on the “Hello” Menu (Desktop) or by accessing your Profile from the Menu (Mobile). Your membership number can also be found in your membership materials or in the welcome email that was sent to you after you enrolled in FYE Backstage Pass VIP.

Can you cancel backstage?

As a subscriber to Backstage, you are free to cancel your subscription at any time. To cancel your own subscription, simply navigate to your account settings page and click on where it says “Turn Auto-Renew Off” under your subscription info.

Does FYE have an app?

FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! Whether you’re close to home or on the road, simply search for participating brands and locations on your mobile device and show the coupon at checkout to redeem the offer. It’s that easy!