Is there a time limit on cotton on returns?

The Cotton On return policy states that you can place a return any time—all you need is proof of purchase.

Can you return clothes after 28 days?

“The law says I have 28 days for a refund”

Sadly, this is actually a myth. Shops aren’t legally obliged to give you a refund unless the item is faulty. “Retailers don’t have to offer a refund if you change your mind about wanting an item, however some will allow either money or vouchers back as part of their policy.

Does Cotton On have free return shipping?

Free online returns available for USA domestic orders only. Your personal information will be used according to our Privacy Policy to process your refund or return.

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described, or unfit for purpose.

Can I get a refund after 14 days?

You’ve MORE rights buying online (or by telephone/catalogue) due to the Consumer Contracts Regulations. These give a legal right of 14 days to cancel the order after receiving it, and a further 14 days to send most goods back for a full refund (including outward delivery costs), even if there’s no fault.

What are your statutory rights?

Your statutory rights are your minimum guaranteed rights under the law, so they always apply and overrule the retailer’s store policy. But, there are some scenarios where you have less legal protections. Your rights also run parallel to any terms in your warranty or guarantee.

How long do I have to return clothes?

Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller – check your terms and conditions for how long you have. You may have to pay the cost of posting something back to the seller.

How long do I have to return an item?

Check the returns policy

Under the Consumer Rights Act, you have a right to return something and get your money back if it’s faulty. You’re only entitled to an automatic refund if you return it within 30 days, otherwise the retailer can repair or replace it.

Can a retailer refuse a refund?

If goods aren’t faulty, you CAN’T return them. Unless the shop’s ‘rules’ allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you’ve merely changed your mind.