How do I send an email to Microsoft?

How to Send Email to Microsoft
  1. Go to the Microsoft website (see Resources). Video of the Day.
  2. Scroll to the bottom of the page and click on “Contact Us.”
  3. Click on “E-mail Us.”
  4. Click on “Product Sales & General Inquiries.” Fill out the form on the following page, then click on “Submit.” Tip.

Is there an email address for Microsoft?

Microsoft accounts

A Microsoft account is a free account you use to access many Microsoft devices and services, such as the web-based email service (also known as,,, Office Online apps, Skype, OneDrive, Xbox Live, Bing, Windows, or the Microsoft Store.

What is an example of a Microsoft email address?

A Microsoft account (Formerly Windows Live ID) is the email address used along with a password to sign in to any Microsoft program or service such as, Hotmail, Messenger, OneDrive, Xbox LIVE, or Office Live. Some examples of Microsoft accounts end in @live, @hotmail,

How do I contact Microsoft customer support?

What is my Outlook email address?

To find out what the primary email address connected to your Outlook Mail account is, click your name or image near Outlook Mail’s top right corner and find the Outlook Mail email address listed beneath your name under My account.

Can you use Microsoft teams with Gmail?

Go to, and select Sign up for free. Type in your Gmail address and select Next. Choose an option and select Next. Since you have a Gmail address, you’ll need to create a new Microsoft account.

Does Microsoft support have live chat?

Can I chat with a Microsoft agent?

With Microsoft 365, you can easily find ongoing technical support via chat or phone for Office and Windows plus all the individual apps included in your subscription.

How do I contact Microsoft for refund?

To request a return or exchange:
  1. Sign in to Order history, and then select Request a return. …
  2. Follow the instructions on the screen to get a prepaid shipping label for the return. …
  3. When we receive your item and find it eligible for a return, we’ll either ship you a replacement or issue you a refund.

How do I contact Microsoft billing?

Call us at 866-425-4709 for expert help and support.

How do I talk to someone at Microsoft?

Customer Service Line. Dial 1-800-642-7676 to talk with a representative about your issues. If you’re in the United States, you can call this number any day of the week at any time. Follow any prompts that you’re given over the phone.

What time does Microsoft support open?

8 AM to 5 PM
Call us. 8 AM to 5 PM Central Time.

How do I contact Microsoft sales team?

Start a chat session, call us, or have us call you.
  1. Chat with sales. Available M–F 5:00 AM to 5:00 PM Pacific Time. Chat with sales.
  2. Talk with sales. Available M-F 6:00AM to 6:00PM Pacific Time. 1 855-270-0615.
  3. Request contact from Sales. Have a Microsoft 365 sales expert contact you. Contact us.

How do I stop Microsoft from charging my card?

On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.

How do I get Microsoft 365 support?

Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. If you’re in the admin center, select Support > New service request. If you’re an admin on the account, call (800) 865-9408 (toll-free, US only).

How do I contact Microsoft support in Australia?

Phone Microsoft for Business: 13 20 58 and choose option 2 for the following menu: Product Activation. Surface Products and Hololens. Technical Support.

How do I report a problem with Microsoft?

Click or tap the “Report a problem” section on the left side of the screen. In the Product drop down, select the service or product that is not working for you.

How can I speak to someone about my Outlook account?

You may reach our Outlook In-App team, click the question mark icon from your homepage, type the keyword of your concern in the search field, click Yes under Still need help, type your full concern in the box, and then click Send.

How do I cancel a Microsoft subscription and get a refund?

You can request a refund of your subscription if it has been renewed within 30 days. You can try to get your refund at by signing in on your account with which you made the subscription.

How do I cancel my Office 365 subscription and get a refund?

You signed up for the annual subscription in the past 30 days. You cancel the monthly subscription up to 30 days after the last renewal.

To request a refund via phone, you must:
  1. Dial 1-844-386-8965.
  2. Ask to speak to a representative.
  3. Explain your situation and why you want a refund for Office 365.